If none of these solutions work, you may want to contact Hotmail's customer support for further assistance. If your account has been inactive for an extended period of time, it may have been deactivated.Ĭheck for email forwarding: Make sure you haven't set up email forwarding to another account, as this could be the reason you're not receiving emails in your Hotmail account. Verify that your account is active: Log in to your Hotmail account to make sure it is still active. You may need to adjust your spam filters or whitelist certain email addresses. Delete any old or unnecessary emails to make room for new ones.Ĭheck your email settings: Ensure that your email settings are properly configured to allow incoming emails. Make sure your inbox isn't full: If your inbox is full, you may not be able to receive new emails. Check your spam folder and mark any legitimate emails as 'not spam' to ensure that they appear in your inbox in the future. Here are a few things you can try to troubleshoot the issue:Ĭheck your spam folder: It's possible that emails are being marked as spam and are being automatically filtered into your spam folder. If you are having trouble receiving emails on your Hotmail account, there could be several reasons why this is happening. When Microsoft offers official statements in regard to Outlook, or Hotmail, problems then you can be sure to find them below.I can only give you a general answer without the information requested in my previous response, but I hope this helps. Also, leave details about problems you have or if the email service is down today for you. Microsoft’s suggested mailbox clearing methods focus on deleting older messages but that’s just because it’s a simple solution. Either remove the attachments, move attachments to separate storage or delete messages with large attachments. In fact, we have seen a few people complain and think the service hasn’t improved since the changes to their inbox.ĭo you have problems with the Hotmail (Outlook) login on Tuesday March 14, 2023? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below. The fastest way to reduce your mailbox size is to focus on mail attachments in the Inbox and Sent Items.

If you made the move from Hotmail to Outlook, then you might not be happy since the automatic switch and not having the ability to switch back to Hotmail again. In most circumstances this will just be old issues not lasting very long, although some issues will be prolonged with Outlook login problems being the most highlighted. The transition from Hotmail to Outlook hasn’t been without problems, in fact there’s been a few outages with users reporting Hotmail or Outlook has gone down throughout this year at different times.

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